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Frequently Asked Questions

A document download period is 30 days from its first successful download. Save your own copy and review the recorded expiry date in Your document access. Account and purchase records are separate from document access. Automatic document deletion and paid storage upgrades are not active.
Our software helps users enter information into selected forms and prepare documents for their own review. It does not determine which form or legal option is right for a user. Review and correct your information before generating documents; seek independent advice when needed. A software purchase does not include later attorney correction or review.
This software cannot determine which form or legal option is right for you. Please consult a licensed attorney or an authorized provider before continuing.
JusticeParalegals does not match cases, refer, recommend or endorse lawyers. Direct consumer paralegal hiring and related payments are unavailable. You independently choose whether to contact a directory-listed professional. Approved attorney-led staffing for existing authorized cases is separate.
No. A software purchase covers the selected forms only. You enter and review your information and documents and decide whether and how to submit them. Attorney services and government filing fees are separate.
Use the Contact Us page for website or account support. The AI assistant is disabled and does not answer legal questions.